Maison Hanoi

Insurance

Liberty Insurance Limited (Vietnam) logo

Liberty Insurance Limited (Vietnam)

Liberty Insurance Limited (Vietnam) is a vetted insurance partner in our Hanoi network for foreign property buyers.

City
Ho Chi Minh City
Segment
Mid-market
Best for
Both expats & locals
Languages
VN · EN

Overview

Liberty Insurance Limited (Vietnam), a subsidiary of the US-based Liberty Mutual Insurance Group, is a prominent non-life insurer that has been active in Vietnam since 2003. Headquartered in Ho Chi Minh City, the company has established a strong reputation as a reliable, mid-market general insurer serving both domestic and international clients. With a dedicated branch in Hanoi, Liberty is well-positioned to support expatriates and foreign buyers navigating the local residential property market.

For foreign property owners and residents in Hanoi, Liberty provides essential non-life coverage options, including comprehensive home and family insurance. Its property policies typically cover material damage to the building structure, internal renovations, and personal assets against risks like fire, explosion, and natural disasters. Additionally, these packages can be tailored to include public liability protection and personal accident coverage for family members residing on the premises. Beyond property protection, the insurer offers a broader suite of general insurance products, including health, motor, and travel insurance.

Operating as a fully foreign-owned entity, Liberty is highly accessible to international clients and non-residents. The company operates seamlessly in both Vietnamese and English, offering bilingual support through its customer service channels and digital platforms. This dual-language capability, combined with a straightforward online interface for managing policies, makes it a practical and user-friendly choice for expatriates seeking standard general insurance coverage in Vietnam.

Independent review

Our editorial verdict

3.5/ 5

Editorial score

Strengths

  • +100%-foreign(US)-owned non-life insurer with over two decades of continuous operation in Vietnam, since 2003
  • +Multiple "International General Insurer of the Year — Vietnam" wins at the Insurance Asia Awards, including 2022-2024 consecutively
  • +Digital-forward track record: Vietnam's first full online purchasing platform (2010) and first 100%-online auto policy (2020)

Watch-outs

  • Ownership changed hands in February 2026 — expect branding, products or service channels to shift during integration with Chubb, with no public timeline disclosed at review time
  • No published online quote tool specifically for homeowners/property cover, unlike Liberty's well-known auto insurance platform
  • Retail policy wording and most claims handling still run Vietnamese-first; English quality depends on the branch or agent
Read our full review

Listing based on our internal partner vetting. We publish no contact details — introductions are made on request.

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