Maison Hanoi

Insurance

Manulife (Vietnam) Limited logo

Manulife (Vietnam) Limited

Manulife (Vietnam) Limited is a vetted insurance partner in our Hanoi network for foreign property buyers.

City
Ho Chi Minh City
Segment
Premium
Best for
Both expats & locals
Languages
VN · EN

Overview

Manulife (Vietnam) Limited is a leading, premium international life insurer with a long-standing reputation in the country. Headquartered in Ho Chi Minh City, it operates as a member of the Canada-based Manulife Financial Group and was the first foreign-owned life insurance enterprise licensed in Vietnam. The company has established a massive footprint nationwide, serving its clients through a vast network of professional agents and extensive bancassurance partnerships.

For foreign buyers and expatriates investing in residential property in Hanoi, securing financial stability and protecting assets are paramount. Manulife Vietnam offers a comprehensive suite of life and health insurance products, including tailored solutions for protection, savings, investment, and retirement. These services are highly relevant to property owners looking to safeguard their families, manage long-term local wealth, or secure financial coverage that aligns with their real estate commitments in Vietnam.

Catering to both local citizens and expatriates, the insurer positions itself as a premium partner with bilingual operations in Vietnamese and English. Foreign clients benefit from English-language support, dedicated customer service, and digital tools like the Manulife Vietnam app, which simplifies policy management and claims. This makes navigating the local insurance landscape highly accessible for international residents and non-residents managing their portfolios from abroad.

Independent review

Our editorial verdict

3.6/ 5

Editorial score

Strengths

  • +Backed by Manulife Financial Corporation — Toronto-listed since 1887, with an A+ (Superior) AM Best rating on its life/health insurance subsidiaries
  • +Vietnam's first wholly foreign-owned life insurer, in continuous local operation since 1999
  • +Large distribution network: 60+ offices and roughly 50,000 agents, plus VietinBank's branch footprint under a 16-year exclusive bancassurance agreement

Watch-outs

  • Central to Vietnam's 2023 bancassurance mis-selling scrutiny: Manulife logged over 6,000 customer complaints tied to policies sold through SCB and refunded more than VND 800 billion (roughly €32 million)
  • No standalone home, fire or property/casualty line — irrelevant to insuring the apartment itself
  • English-language service quality still depends on the individual agent or bank staff, particularly through bancassurance channels
Read our full review

Listing based on our internal partner vetting. We publish no contact details — introductions are made on request.

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