Les acteurs de l’immobilier vietnamien
OneHousing review: services, fees, pros and cons
Is OneHousing a good real estate platform for foreign buyers in Hanoi?
OneHousing at a glance
Proptech platform / brokerage- Last reviewed
- July 2026
- Founded
- Platform launched November 2020, by One Mount Group (established 2019)
- One Mount Group was formed as a joint venture originally involving Vingroup, Techcombank and Masan
- Headquarters
- One Mount Building, Times City, Hanoi
- Ownership
- Originally backed by Vingroup, Techcombank and Masan as founding partners
- Vingroup fully divested its stake (reported at nearly US$600m) in March 2022; the group today operates closely tied to the Techcombank ecosystem
- Core services
- Property search and listings, a proprietary automated home-valuation tool, a Techcombank-linked financing calculator, and a secondary-market broker network
- Valuation results are reportedly accepted by partner banks as a basis for loan limits
- Key partnerships
- Techcombank (financing), Vinhomes (low-rise primary sales), Masterise Homes (premium/luxury primary sales)
- Broker network
- 2,000+ secondary-market agents
- Network launched October 2023
- Languages / foreign-buyer service
- Vietnamese-first; an English-language corporate site exists (en.onehousing.vn)
- No dedicated foreign-buyer desk or English transaction support is publicly documented
Our editorial rating
- Foreigner accessibility
- 2.5 / 5
- English support
- 2.0 / 5
- Track record & reliability
- 4.0 / 5
- Fees & transparency
- 2.5 / 5
- Documentation & process
- 3.0 / 5
No dedicated foreign-buyer program or onboarding path is publicly documented, though its Vinhomes/Masterise-heavy inventory sits squarely within Hanoi's foreign-quota-eligible stock.
An English-language corporate site exists, but we found no evidence of an English-speaking transaction desk for day-to-day dealings.
Operating continuously since 2020, backed by major Vietnamese institutions, with a fast-growing broker network and a valuation tool reportedly used by partner banks.
No published, buyer-facing fee schedule; the platform's commission model appears seller/developer-side, as with most Vietnamese brokerages, but this is not independently confirmed for foreign transactions.
Follows Vietnam's standard reservation-to-Pink-Book sequence; its headline financing tool is tied to local bank credit that is generally unavailable to non-resident foreign buyers.
Who is OneHousing?
OneHousing is a Vietnamese real estate technology platform launched in November 2020 by One Mount Group, a joint venture formed a year earlier that originally brought together Vingroup, Techcombank and Masan — three of Vietnam's largest conglomerates — under a single digital-ecosystem strategy. The platform is headquartered at One Mount Building in Times City, Hanoi, and describes itself as an online-to-offline marketplace covering the full buying and selling journey, from listings and financing calculators through to paperwork support. Its ownership has shifted since launch: Vingroup fully divested its stake in March 2022, and OneHousing today operates within a group closely tied to Techcombank, its financing partner. On the product side, its best-known differentiator is a proprietary automated home-valuation tool — Vietnam's first, according to its own materials — with results it says are accepted by partner banks as a basis for loan limits, and a secondary-market broker network that has grown to over 2,000 agents since launching in October 2023, focused heavily on reselling Vinhomes and Masterise Homes units. Vietnam's proptech sector has not been without casualties — Propzy, an earlier venture-backed platform, ceased operations in 2022 — which is worth keeping in mind when weighing a newer platform's long-term durability against its current institutional backing.
+ Strengths and points to verify
- +Backed at launch by three of Vietnam's largest institutions (Vingroup, Techcombank, Masan) and headquartered in Hanoi, giving it more institutional weight than a typical independent agency.
- +A proprietary automated home-valuation tool that its own materials say is accepted by partner banks for loan-limit purposes — a genuine data differentiator most local agencies do not offer.
- +A large and fast-growing secondary-market broker network (2,000+ agents since October 2023), concentrated in exactly the Vinhomes and Masterise developments many foreign buyers already shortlist in Hanoi.
- +Operating continuously since 2020, longer than several Vietnamese proptech ventures have survived, and has publicized several industry recognitions, including a 2022 'Best Proptech Platform' award, which we have not independently verified.
−
- −No publicly documented foreign-buyer program, English-language transaction desk or dedicated onboarding path for a non-resident purchaser.
- −Its inventory is concentrated around Vinhomes- and Masterise-affiliated developments, which is a strength if that is what you want, but limits usefulness if you are shopping independent developers or older housing stock.
- −Its flagship financing tool is built around Techcombank credit lines that local banks generally do not extend to non-resident foreign buyers, which significantly narrows its practical value for this review's audience.
- −No published, buyer-facing fee or commission schedule that we could verify for an individual transaction.
- −Ownership has shifted since founding — Vingroup fully exited in 2022 — so a buyer should not assume any current Vingroup-branded guarantee sits behind the platform.
OneHousing for foreign buyers in Hanoi
For a foreign buyer, OneHousing's relevance comes mostly through its inventory rather than a dedicated service line: because it is closely tied to Vinhomes and Masterise Homes, much of what it lists and resells sits inside the property types foreigners are permitted to buy — condominium units in large, developer-run townships, exactly the segment most likely to sit within the 30% foreign quota per building set out in the Housing Law 2023. Its home-valuation tool could, in principle, be a useful sanity-check on a resale asking price in Ocean Park or Smart City before you sign a Sale & Purchase Agreement — though we would treat it as one data point, not a substitute for your own due diligence on the title and the building's remaining quota. Where the platform is less useful for most readers of this review is financing: its headline tool calculates loan eligibility against Techcombank credit lines, but local mortgages remain largely inaccessible to non-resident foreign buyers, so the benefit realistically applies to Vietnamese residents and, potentially, Việt Kiều buyers rather than to a typical European purchaser paying in cash or financing from abroad. We also found no publicly documented desk, contact point or process specifically built for a foreign buyer working through the standard reservation-to-Pink Book sequence, which means you should expect to coordinate your own English-speaking lawyer or agency alongside anything sourced through OneHousing.
✓ Who should engage OneHousing
- ✓Foreign buyers already targeting a specific resale unit in a Vinhomes or Masterise Homes development in Hanoi, who want an extra data point on fair value.
- ✓Việt Kiều buyers with an existing Vietnamese banking relationship who may actually be able to use OneHousing's Techcombank-linked financing calculator.
- ✓Buyers comfortable working in Vietnamese, or through their own translator or local advisor, for the transaction itself.
- ⚠Foreign non-resident buyers hoping for a dedicated English-language buying desk or a documented foreign-quota due-diligence service.
- ⚠Buyers who need financing — non-resident foreigners generally cannot access Vietnamese mortgages regardless of the platform used.
- ⚠Buyers who want a broker independent of the Vinhomes/Masterise/Techcombank ecosystem.
Our verdict
2.8 / 5OneHousing is a real, well-capitalised piece of Vietnam's real estate infrastructure — a Hanoi-headquartered platform with institutional backing, a genuinely useful home-valuation tool, and a large secondary-market broker network concentrated in exactly the Vinhomes and Masterise Homes developments many foreign buyers already have on their shortlist. Where it falls short for this review's audience is specificity: we found no evidence of a foreign-buyer program, an English-speaking transaction desk, or a published fee schedule, and its headline financing tool leans on local bank credit that non-resident foreigners typically cannot access anyway. Our editorial view: worth a look for its valuation data and its Vinhomes/Masterise resale inventory, but plan to run your own due diligence on the title and quota, and bring an independent, English-speaking agency or lawyer for the actual transaction — see our comparison of the best real estate agencies in Vietnam for options built specifically around foreign buyers.
Sources
Legal reference used in this review: Housing Law 2023 (27/2023/QH15) on foreign ownership tenure and quotas. Corporate facts — launch date, One Mount Group's founding shareholders, Vingroup's 2022 divestment, headquarters, partnerships and the broker-network figures — are drawn from OneHousing's own public materials and from mainstream Vietnamese business press coverage of One Mount Group. See also our guide to Vietnam property law for foreigners for the underlying ownership rules.
Frequently asked questions
Is OneHousing a real estate agency I can use as a foreign buyer in Hanoi?
It's more accurately a technology-driven property marketplace and brokerage network than a traditional full-service agency. It can be a useful source of Vinhomes and Masterise Homes resale listings and a valuation data point, but we found no dedicated service built specifically for foreign buyers.
Does OneHousing offer services in English?
It maintains an English-language corporate website, but we found no publicly documented English-speaking transaction desk. Budget for your own translator, lawyer or English-speaking agency for the actual negotiation and paperwork.
Can OneHousing help me get a mortgage as a foreign buyer?
Its financing calculator is linked to Techcombank credit lines, but non-resident foreign buyers generally cannot access Vietnamese bank mortgages regardless of the platform used — see our guide to mortgages for foreigners before assuming local financing will be available.
Is OneHousing connected to Vinhomes or Vingroup?
Historically, yes: OneHousing was launched by One Mount Group, a joint venture originally involving Vingroup, Techcombank and Masan. Vingroup fully divested its stake in March 2022, though OneHousing's inventory and strategic partnerships still lean heavily on Vinhomes and Masterise Homes developments.
Are there complaints about OneHousing?
We have not identified an independently verified pattern of complaints, and we do not publish or simulate customer reviews. As with any platform, verify the specific broker, listing and paperwork for your transaction independently rather than relying on marketing materials alone.
What is OneHousing's home valuation tool?
A proprietary automated valuation model that, according to OneHousing's own materials, estimates a property's market value with a margin of error under 5% and is used by partner banks to help set loan limits. Treat it as one data point alongside independent due diligence, not a substitute for it.
Is OneHousing free to use as a buyer?
We could not find a published, buyer-facing fee schedule. As with most Vietnamese brokerages, commissions typically sit on the seller or developer side rather than being charged directly to the buyer, but this has not been independently confirmed for individual foreign transactions.
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Considering a Vinhomes or Masterise resale through OneHousing?
Our Hanoi advisory desk works with foreign buyers every week, including on resale units sourced through Vietnamese platforms and broker networks. Tell us which listing you're looking at and we'll help you verify the Pink Book, the building's remaining foreign quota and the numbers behind any valuation — no cost, no obligation.