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Savills Property Management review: services, fees, pros and cons
Is Savills Property Management a reliable choice for a foreign-owned apartment in Hanoi?
Savills Property Management at a glance
Entity snapshot- Global parent
- Savills plc (LSE: SVS)
- Founded 1855 in London by Alfred Savill; listed on the London Stock Exchange since 1988; a constituent of the FTSE 250 index.
- Vietnam entity
- Savills (Vietnam) Company Limited
- Operating in Vietnam since
- 1995
- Founded as Chesterton Petty Vietnam with 5 staff; rebranded Savills Vietnam in 2007 after Savills plc invested in the business.
- Hanoi office
- 21st floor, Lotte Center Hanoi, 54 Liễu Giai, Ba Đình District
- Central Hanoi, inside the Lotte Center Hanoi tower.
- Vietnam-wide headcount
- 2,500+ staff
- Across the Hanoi and Ho Chi Minh City offices combined.
- Core services
- Residential & commercial leasing, research & consultancy, valuation, investment brokerage, retail & industrial consultancy, property & asset management
- The same nationwide platform that advises corporate landlords and developers also runs the property management line.
- Property management portfolio
- 145+ premium projects nationwide
- Managed via Savills' own Property Cube digital platform for payments, service requests, maintenance tracking and reporting.
- Global network
- 700+ offices in 70+ countries
- Americas, UK, continental Europe, Asia Pacific, Africa and the Middle East; around 42,000 employees group-wide.
Who is Savills Property Management, and what does it mean for a foreign buyer?
Savills Property Management is the property-management division of Savills (Vietnam) Company Limited, part of Savills plc — the London-headquartered real estate group founded in 1855 by Alfred Savill and listed on the London Stock Exchange since 1988. Savills entered the Vietnamese market in 1995 as Chesterton Petty Vietnam, a five-person operation; Savills plc invested in the business in 2007 and rebranded it Savills Vietnam. Three decades on, the Vietnam platform employs more than 2,500 staff from its Hanoi office — 21st floor, Lotte Center Hanoi, in Ba Đình District — and a Ho Chi Minh City office, offering leasing, valuation, research, investment brokerage and property & asset management under one roof. Savills Vietnam was named Best Property Consultancy and Best Real Estate Agency Vietnam at the Asia Pacific Property Awards for eight consecutive years, a track record among the strongest of any international brokerage operating in the country. Within that platform, property management is a distinct, dedicated service line: Savills states it manages more than 145 premium residential and commercial projects nationwide through its own Property Cube digital platform, which digitises payments, service requests, maintenance tracking and owner communications.
For a foreign buyer, the practical relevance is scale rather than choice at the level of one apartment. A property manager in Vietnam is typically appointed by the developer at handover and confirmed or replaced by the building's owners' general assembly — so buying into a Savills-managed building matters more than trying to hire Savills directly for a single unit. Where Savills does add value for an individual foreign owner is process discipline: standardised service charges billing and documented handling of the one-off, legally mandated 2% maintenance fund collected at handover under the Housing Law 2023, plus an English-capable head office used to dealing with overseas owners as part of its wider brokerage business. If you plan to rent out your Hanoi property rather than occupy it, confirm whether Savills' mandate on your building covers tenant-facing services or building operations only — the two are not always the same contract, and neither is guaranteed to include hands-on support for one unit among many owners.
What property management costs on a Savills-managed building
Savills does not publish a residential rate card; the figures below separate the legally fixed cost from the negotiable ones. Always request a written quote before you buy or renew.
| — | Min | Max | Base |
|---|---|---|---|
| Monthly service charge (phí dịch vụ)Set by the building's Management Board or operator, not a fixed Savills-wide rate — see our service charges guide for tiers | VND 4,000/m²/mo (≈ €0.15) | VND 25,000+/m²/mo (≈ €0.95+) | per m² built-up area, monthlyOwner, from handover |
| One-off maintenance fund (2%, bảo trì)Fixed by the Housing Law 2023; applies regardless of which company manages the building | 2% of contract price | 2% of contract price | one-off, collected at handoverBuyer, at handover |
| Savills management feeNo fixed rate card for residential buildings; confirm directly with Savills before signing | Not publicly published | Not publicly published | quoted per building or portfolioBuilding's Management Board, on appointment |
| Property Cube platform accessSavills' own digital platform for payments, service requests and reporting, at no separate charge in its public materials | Included | Included | bundled with the management contractn/a |
Housing Law 2023 (27/2023/QH15) — maintenance fund · Savills Vietnam public corporate materials — property management scope, consulted July 2026
Editorial rating
- Foreigner accessibility
- 4.0 / 5
- English support
- 4.0 / 5
- Track record & reliability
- 4.5 / 5
- Fees & transparency
- 3.0 / 5
- Documentation & process
- 4.0 / 5
An internationally recognised brand with an English-fluent head office makes Savills easy to approach, though its property-management line is built more for whole buildings and portfolios than single-apartment mandates.
As part of a London-listed international group with 700+ offices in 70+ countries, Savills' Vietnam head office operates comfortably in English; on-site building-level English support is not publicly documented and should be confirmed per property.
Operating in Vietnam since 1995 and managing 145+ projects nationwide, backed by London Stock Exchange-listed Savills plc and eight consecutive years named Best Property Consultancy Vietnam at the Asia Pacific Property Awards.
No published fee schedule for residential property management; charges are quoted per building or portfolio, in line with the rest of the Hanoi market.
Savills' Property Cube platform standardises payments, service requests and reporting, though documentation is generally scoped for institutional owners and Management Boards rather than a single foreign apartment buyer.
+ Strengths and points to verify
- +Backed by London Stock Exchange-listed Savills plc (LSE: SVS), founded in 1855, with a network of 700+ offices in 70+ countries — internationally standardised reporting practices few local managers can match.
- +One of the longest-established international operators in Vietnam, present since 1995 and rebranded Savills in 2007, with 2,500+ staff across its Hanoi and Ho Chi Minh City offices.
- +Manages 145+ premium residential and commercial projects nationwide through its own Property Cube platform, digitising payments, maintenance requests and owner communications.
- +Named Best Property Consultancy and Best Real Estate Agency Vietnam at the Asia Pacific Property Awards for eight consecutive years — an unusually consistent industry-recognition track record.
- +Broad in-house platform (leasing, valuation, investment brokerage, research, property & asset management) reduces the number of external advisers a foreign owner needs to coordinate.
−
- −No published rate card for residential property management; owners of a single apartment should expect a bespoke, negotiated quote rather than transparent published pricing.
- −Savills' Vietnam platform is built primarily around institutional and multi-project relationships; an individual foreign owner of one condo unit is a smaller client than for boutique residential-only managers.
- −No independently verifiable, building-by-building customer-satisfaction data is publicly available for Savills' residential management specifically in Hanoi.
- −On-site, day-to-day English-speaking staffing is not publicly documented for every Savills-managed building — worth confirming locally rather than assuming.
- −As with any large international operator, service quality can vary by property and by the terms the Management Board negotiated — outcomes are not uniform across every Savills-managed site.
✓ Who should choose Savills Property Management
- ✓Foreign owners buying into a development where Savills is already the appointed manager and want institutional-grade, standardised reporting.
- ✓Overseas investors who prioritise one internationally accountable brand (LSE-listed Savills plc) over the lowest possible monthly fee.
- ✓Buyers of multiple units, a whole floor, or an entire small building who want a single manager across a portfolio.
- ⚠A single foreign owner of one apartment on a tight monthly budget — boutique local managers are often more cost-competitive.
- ⚠Buyers who want a fully published, fixed fee schedule before any conversation — Savills quotes per engagement, not off a public price list.
- ⚠Owners who want to choose and switch their manager unilaterally — appointment usually runs through the building's developer or Management Board, not the individual buyer.
Other property managers working with foreign owners in Hanoi
Savills Property Management (Savills Vietnam Co., Ltd.)
★Conseiller immobilier international: Property & Asset Management (gestion locative et d'actifs), gestion résidentielle et commerciale, location résidentielle, valorisation, conseil en investissement, recherche de marché. Grand bureau à Hanoi (Lotte Center).
Ho Chi Minh City · EN, VN
CBRE Property Management (CBRE Vietnam Co., Ltd.)
★Plus grand conseiller immobilier mondial: Property Management / Asset Services, gestion d'immeubles, conseil, location bureaux/résidentiel, valorisation, project marketing résidentiel. Bureau Hanoi: Capital Place, 29 Lieu Giai.
Ho Chi Minh City · EN, VN
Anabuki NL Housing Service Vietnam
★Gestion et exploitation d'immeubles résidentiels au standard japonais (Anabuki Japon + Nam Long); call center 24/7, technique, financier, courtage.
Ho Chi Minh City · VI, EN, JA
JLL Vietnam (Jones Lang LaSalle)
★Property & facility management, conseil, valuation, leasing; division property management pour actifs premium et institutionnels.
Ho Chi Minh City · EN, VI
Frequently asked questions about Savills Property Management
What is Savills property management?
Savills Property Management is the property-management service line of Savills (Vietnam) Company Limited, part of London-listed Savills plc. It covers accounting, technical maintenance, tenant services and reporting for residential and commercial buildings, managing 145+ projects nationwide alongside Savills Vietnam's wider leasing, valuation and investment advisory business.
Is Savills Property Management reliable for a foreign-owned apartment?
Savills brings an internationally standardised platform and has operated in Vietnam since 1995, which is a strong reliability signal. Its property-management line is, however, built primarily for whole buildings and portfolios — if you own a single unit, compare its scope against the typical tasks a Hanoi manager covers before assuming full coverage.
How much does Savills Property Management charge?
Savills does not publish a fixed fee schedule. Hanoi condominiums bill a monthly service charge per square metre plus a one-off 2% maintenance fund collected at handover — both apply regardless of manager, as explained above. Savills' own management fee is quoted per building or portfolio; always request it in writing.
Can I find Savills property management reviews from clients, for example on Reddit?
No verified, building-by-building customer review database is publicly available for Savills' residential management in Hanoi — treat anecdotal forum posts, including Reddit threads, with caution, since they are rarely tied to a specific managed property. Our rating below is an editorial assessment based on Savills' public track record, not aggregated consumer reviews.
Does Savills manage single apartments, or only whole buildings?
Savills' property-management line is oriented toward whole buildings, townships and multi-unit portfolios rather than single-apartment mandates. A foreign owner of one unit focused on rental income may find more direct value in our rental yield guide than in a direct Savills engagement.
Is Savills Property Management the same company as Savills Vietnam?
They are the same legal entity, Savills (Vietnam) Company Limited, but different service lines: Savills Vietnam is best known for sales, leasing and investment brokerage, while Savills Property Management is its dedicated building-operations division — see our Savills Vietnam review for the wider brokerage business.
Does buying in a Savills-managed building affect my ownership rights as a foreigner?
No. Property management is separate from Vietnam's property law for foreigners — the 50-year renewable tenure and the 30% per-building foreign-ownership quota apply regardless of which company manages the building.
Our verdict
3.9 / 5Savills Property Management earns a solid, upper-middle editorial score among the international operators active in Hanoi. Its parent, Savills plc, has been listed on the London Stock Exchange since 1988 and traces its roots to 1855, and Savills has operated continuously in Vietnam since 1995 — a track record reinforced by eight consecutive years named Best Property Consultancy Vietnam at the Asia Pacific Property Awards. That scale is also its main limitation for an individual buyer: Savills' Vietnam platform, including its Property Cube reporting tool, is built primarily for developers, Management Boards and multi-project portfolios rather than a single foreign-owned apartment. If you already own — or are buying into — a Savills-managed building, that is a well-credentialled status quo. If you are still choosing between developments, compare Savills' scope and fees in writing against a smaller local manager as part of your due diligence before committing.
Sources
Regulatory information in this review is sourced from the current text of Vietnamese law; entity facts about Savills Property Management are sourced from Savills' own public corporate materials and industry award announcements, cited by name only as they fall outside our list of approved official sources.
- Housing Law 2023 (Law No. 27/2023/QH15) — legal basis for the condominium maintenance fund and the owners' general assembly.
- Savills plc and Savills (Vietnam) Company Limited — corporate history, ownership, offices, portfolio scale and industry awards, as published in the group's own public materials, consulted July 2026.
We deal with Hanoi property managers every week — get an independent second opinion
Considering Savills Property Management, or comparing it with a smaller Hanoi manager for your apartment or building? Tell us about your development and portfolio size — our advisory desk reviews the quote and contract terms with you before you sign, free of charge and with no obligation.