Akteure am vietnamesischen Immobilienmarkt
Colliers Vietnam review: services, fees, pros and cons
Is Colliers Vietnam reliable for foreign property owners?
Colliers Vietnam at a glance
Property management- Global parent
- Colliers International Group Inc.
- Publicly traded — Nasdaq: CIGI, TSX: CIGI
- Global headquarters
- Toronto, Canada
- Founded
- 1976 (global network origins)
- Global scale
- ~18,000 professionals, 400+ offices, 65+ countries
- Company-reported; figures move with each disclosure period
- Vietnam offices
- Hanoi and Ho Chi Minh City
- Vietnam service lines
- Real Estate Management Services, Residential (Colliers Homes), Valuation & Advisory, Capital Markets, Occupier Services
- Vietnam leadership
- Rebuilt since September 2023
- Prior chairman, general director and roughly 100 staff departed as a team to a rival platform; source: regional real estate trade press
Who is Colliers Vietnam?
Colliers Vietnam is the local presence of Colliers International Group Inc., a Canada-headquartered, publicly traded real estate services and investment management group (Nasdaq: CIGI, TSX: CIGI) whose network traces its origins to 1976 and which today reports roughly 18,000 professionals across more than 400 offices in over 65 countries. In Vietnam, Colliers operates from Hanoi and Ho Chi Minh City, running Real Estate Management Services (the group's term for property and asset management), a dedicated residential brand called Colliers Homes, plus Valuation & Advisory, Capital Markets and Occupier Services — the same service architecture Colliers runs across Asia-Pacific.
The Vietnam operation has not been static. In September 2023, the firm's Vietnam chairman and general director, together with roughly 100 staff, left as a team to launch a Vietnam affiliate of a rival global platform — a disruptive event reported at the time by regional real estate trade press. Colliers has continued to operate under its own brand in the country since, including a rebuilt property management line, but buyers with a long memory of "their" contact at Colliers should confirm who currently staffs the account.
Colliers Vietnam for foreign property buyers in Hanoi
For a foreign owner of a single Hanoi apartment, Colliers' relevance sits mainly in its Real Estate Management Services line: rent collection, tenant sourcing and retention, and day-to-day building liaison, including representing an owner at the owners' general assembly (Hội nghị nhà chung cư) and reconciling service charges and the building's maintenance fund. This sits downstream of ownership itself: foreign buyers hold their unit under the 30% per-building foreign ownership quota set by the Housing Law 2023, with a 50-year renewable tenure recorded on the Pink Book (Sổ hồng) — none of which a property manager arranges, but all of which should be settled before a manager is engaged.
Because Colliers works from an institutional playbook built for corporate landlords and portfolios, it tends to suit an owner who wants standardized reporting and English-language communication more than one chasing the lowest possible fee. Colliers does not publish a fixed residential management fee schedule; pricing is quoted per mandate, which is normal for a platform this size but means a buyer should request a written scope and fee letter, checked against the rental yield being underwritten, before signing. If the plan is to actually let the unit rather than just maintain it, read our guide on renting out your Hanoi property alongside this review.
Our editorial rating
- Foreigner accessibility
- 3.5 / 5
- English support
- 4.0 / 5
- Track record & continuity
- 3.0 / 5
- Fees & transparency
- 3.0 / 5
- Documentation & process
- 3.5 / 5
Institutional-grade platform built for corporate landlords; no simplified onboarding path is publicly described for a single foreign-owned condo.
English-language service delivery is standard across Colliers' Asia-Pacific network; confirm the specific Hanoi contact's fluency given the 2023 team turnover.
The global group has decades of scale, but the Vietnam chairman, general director and roughly 100 staff departed as a team to a rival platform in September 2023.
No public residential management fee schedule; pricing is quoted per mandate, so request a written scope and fee letter before signing.
Global reporting standards and asset-management systems, but Vietnam-specific process documentation is not published for individual owners.
+ Colliers Vietnam: strengths and points to verify
- +Backed by Colliers International Group Inc., a Nasdaq/TSX-listed group (CIGI) operating in more than 65 countries, with institutional research and reporting standards.
- +Full service architecture beyond leasing — valuation & advisory, capital markets and occupier services sit alongside property management, useful if you later buy more than one unit.
- +Dedicated residential brand, Colliers Homes, with a stated multi-decade footprint in Vietnam's residential market.
- +Presence in both Hanoi and Ho Chi Minh City, useful for owners with property in more than one city.
- +Standardized, internationally benchmarked processes rather than an informal or unregistered manager.
−
- −In September 2023, the Vietnam chairman, general director and roughly 100 staff left as a team to a competing platform — a material disruption to institutional continuity.
- −No published residential property-management fee schedule; you must request and compare a written quote rather than checking a public rate card.
- −Colliers Homes' residential desk is described as based in Ho Chi Minh City, so Hanoi owners should confirm their specific local point of contact before engaging.
- −As an institutional platform, service depth for a single individually owned condo may be lighter than for the group's core institutional and portfolio clients.
✓ Who should choose Colliers Vietnam
- ✓Multi-unit or institutional investors who want a globally networked platform with standardized reporting
- ✓Owners already using Colliers for valuation or capital markets who want continuity into management
- ✓Buyers who prioritize brand recognition and international process standards over the lowest fee
- ⚠Single-condo owners on a tight budget who want a published, fixed-fee rate card upfront
- ⚠Buyers who specifically want the same individual advisor relationship that existed before the 2023 departure
- ⚠Hanoi owners who want a strictly local, boutique manager rather than a regional platform
Other property managers working with foreign buyers in Hanoi
Savills Property Management (Savills Vietnam Co., Ltd.)
★Conseiller immobilier international: Property & Asset Management (gestion locative et d'actifs), gestion résidentielle et commerciale, location résidentielle, valorisation, conseil en investissement, recherche de marché. Grand bureau à Hanoi (Lotte Center).
Ho Chi Minh City · EN, VN
CBRE Property Management (CBRE Vietnam Co., Ltd.)
★Plus grand conseiller immobilier mondial: Property Management / Asset Services, gestion d'immeubles, conseil, location bureaux/résidentiel, valorisation, project marketing résidentiel. Bureau Hanoi: Capital Place, 29 Lieu Giai.
Ho Chi Minh City · EN, VN
Anabuki NL Housing Service Vietnam
★Gestion et exploitation d'immeubles résidentiels au standard japonais (Anabuki Japon + Nam Long); call center 24/7, technique, financier, courtage.
Ho Chi Minh City · VI, EN, JA
JLL Vietnam (Jones Lang LaSalle)
★Property & facility management, conseil, valuation, leasing; division property management pour actifs premium et institutionnels.
Ho Chi Minh City · EN, VI
Frequently asked questions
Is Vietnam a good place to invest in property?
For many foreign buyers, yes — Hanoi has seen sustained demand from both local upgraders and overseas buyers, though returns depend heavily on district, developer and unit type. Vietnam allows foreign ownership under a 30% per-building quota and a renewable 50-year tenure. Start with our complete buying guide before assessing any single manager or agency.
Can a foreign owner engage Colliers Vietnam for a single Hanoi apartment?
Yes in principle — Colliers' Real Estate Management Services line covers individual landlord representation as well as institutional portfolios. In practice, request a written scope and fee letter first, since the firm does not publish a fixed residential rate card, and confirm which office will actually manage your unit.
Does Colliers Vietnam publish its property management fees?
No. Colliers Vietnam does not publish a public fee schedule for residential property management; pricing is quoted per mandate, which is standard for large international platforms. Ask for a written quote covering rent collection, tenant sourcing, maintenance coordination and general-assembly representation before comparing it against other managers.
Is Colliers Vietnam still reliable after its 2023 leadership departure?
Colliers has continued operating under its own brand in Vietnam since September 2023, when its chairman, general director and roughly 100 staff left as a team to a rival platform. The global group remains a large, publicly traded operator, but buyers should verify who currently staffs their account rather than assume continuity with any individual relationship.
What should I check before signing a management agreement with any Hanoi property manager?
Get the fee, scope and termination terms in writing; confirm the manager will attend the owners' general assembly on your behalf; and check how service charges and the maintenance fund are reconciled and reported back to you each month or quarter.
Does Colliers Vietnam operate in Hanoi as well as Ho Chi Minh City?
Yes — Colliers maintains a presence in both cities, though its residential brand, Colliers Homes, is described as based in Ho Chi Minh City. If you own in Hanoi, ask specifically who on the ground handles Hanoi properties rather than assuming a single national team covers both markets identically.
Our verdict
3.4 / 5Colliers Vietnam carries the weight of a large, publicly traded, internationally networked platform, and its Real Estate Management Services line is a legitimate option for a foreign owner who wants standardized, English-language property management rather than an informal arrangement. It is not, however, a like-for-like continuation of the firm you may have read about a few years ago: the September 2023 departure of its Vietnam chairman, general director and roughly 100 staff to a rival platform is a real discontinuity, and the absence of a public residential fee schedule means every engagement starts from a blank quote rather than a comparable rate card. Our editorial read: worth a call if you value institutional scale and already have a Colliers relationship on the buy-side, but confirm today's Hanoi team and get the fee letter in writing before treating the brand alone as a guarantee of continuity.
Sources
This review cites the Housing Law 2023 (No. 27/2023/QH15, in force since 1 August 2024) for the foreign ownership quota and tenure referenced above. Corporate facts about Colliers International Group Inc. are drawn from the company's public disclosures (Nasdaq: CIGI, TSX: CIGI); the September 2023 leadership departure is reported in regional commercial real estate trade press. Last reviewed July 2026.
Considering Colliers Vietnam — or comparing property managers?
We work with foreign owners across Hanoi every week and take no commission from Colliers or any other actor we review. Tell us about your property and we'll give you an independent second opinion, including whether a global platform or a local boutique manager fits your situation better.